Southern Kentucky Classics
Policies

 

Credit

 

Southern Kentucky Classics accepts Mastercard, Visa, and Discover for your convenience. When placing your order, be sure to include the credit card number and expiration date. If different from person placing order, include card holder's name, address, home phone, and business phone.

 

Money Orders

 

Payment by Money Order will insure that your order is processed as quickly as possible. Usually, the order will leave within 24 hours of receipt.

 

Certified Checks

 

Southern Kentucky Classics will accept certified checks as payment. Fill out your check for the total amount of your order (including shipping fees, etc.), take it to your bank and have the teller certify it for the amount of the purchase. Your check will be stamped with certification, and your bank will guarantee payment. We do not hold mail orders for clearance when paid by a certified check.

 

Personal Checks

 

Personal checks must include the name, address, and check number preprinted on the check. Only first party checks will be accepted. All orders paid by personal checks are held 15 business days pending clearance. If you need your parts in a hurry, we recommend sending a money order or have your personal check certified.

 

Shipments

 

We ship daily by UPS, and/or FedEx. Please provide a complete physical address as UPS can not deliver to a PO Box. UPS will try to deliver your order three times before returning it to Southern Kentucky Classics. UPS will leave a notification slip if no one is available at the shipping address. Contact your local UPS immediately for delivery of your order. Orders returned to Southern Kentucky Classics are considered Refused. Please call for shipping estimates.

 

Shipment Tracking

 

All customer shipments are bar-coded and trackable via the shipper's internet site or customer assistance.

 

Refused Shipments

 

All refused orders will be subject to a 20% restocking fee. Southern Kentucky Classics will consider the entire order canceled and void with no notification to the customer. The customer will be billed 20% plus all freight charges to and from the destination.

 

Returns

 

Products may be returned for a refund, credit, or exchange at our discretion within 30 days of receipt. No returns after 30 days. To return a part for refund, exchange, or credit, please contact our customer service department for a return authorization number and instructions. Southern Kentucky Classics will not accept returned goods without prior authorization. Customer will pay freight on all returned orders or defective merchandise. Important: Any item which has been altered, painted, installed or deemed non-resalable by Southern Kentucky Classics will be returned to the customer. All literature, including books, manuals, diagrams, and printed materials are nonreturnable due to the nature of the material included. Stencil kits, electrical parts, and all special order items are nonreturnable.

 

U.P.S. 2nd Day Air Delivery

 

Southern Kentucky Classics offers UPS 2nd day delivery to the Continental U.S., Hawaii, and Alaska. The cost of 2nd day delivery is substantially greater than normal UPS ground delivery. Southern Kentucky Classics will ship all 2nd day orders taken before 2:00-pm, CST, Monday through Friday on the same day the order is prepaid on a credit card. UPS will deliver the package(s) within 2 working days from the time the order is shipped (excluding Saturdays and Sundays), pending stock availability. Some products are charged at dimensional weight as opposed to actual weight. Contact our sales office for actual shipping rates.

 

U.P.S. Overnight Delivery

 

Southern Kentucky Classics offers UPS overnight delivery with the same qualifications as UPS 2nd day delivery. The cost for Overnight Delivery is greater than 2nd day delivery. Contact our sales office for actual shipping rates.

 

Truck Freight

 

Products too large or heavy to be shipped by UPS (fenders, hoods, etc.) must be shipped by Truck Freight. Your order must be prepaid in advance including freight charges. Southern Kentucky Classics requires a minimum $75.00 fee for all out of state truck shipments. Residential deliveries require an additional $50.00. Please include a commercial business address when ordering. Contact our customer service department for additional information.

 

U.P.S. Oversize

 

All items considered "OS" (oversize) can be shipped via UPS, but at an oversize rate, with a minimum fee of 30 lbs. Oversize items which are more than 30 lbs. Will be charged in accordance with their actual weight. There may be products listed in this catalog which are oversized but may not be indicated as such. We reserve the right to charge an oversize fee on any order which contains oversize products, even though it may not be indicated in the catalog.

 

Insurance

 

Each order is shipped fully insured for loss or damage. This fee will insure the entire order and protect you completely from damages or loss.

 

Damage Claims

 

Always check the contents of your shipment in the presence of the person delivering the merchandise. Should any damage occur, immediately notify UPS or the truck freight company delivering your goods to insure a prompt replacement of any damaged goods. Notify Southern Kentucky Classics customer service department for instructions on returning damaged goods. Southern Kentucky Classics is not responsible if no notification is given within 3 days of receipt.

 

Disclaimer

 

Southern Kentucky Classics will not be responsible for any damage or loss caused by delays, failures, or any consequential damage arising from any cause whatsoever, nor for the labor, transportation, or any other charges incurred in the replacement or repair of a defective item. We shall not be liable for personal or mechanical damage caused by the use or misuse of any of our products. We are not responsible for typographical or printing errors.

 

Copyright Information

 

The Southern Kentucky Classics 2007 Website has been copyrighted. No part of this website may be reproduced without written permission. All Rights are reserved. All information contained in this website is based on information we believe to be true and reliable, but the accuracy or completeness thereof is not guaranteed.

 

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